Track Your Order with Ease!
Welcome to The Ticklish Brush’s order tracking page! We’re so excited for your new treasures to arrive. Simply enter your tracking number below, and we’ll bring the journey of your order to life!
Order Tracking
Commonly asked questions for order tracking
Q&A
Q: How do I track my order?
Use the tracking number provided in your shipping confirmation email to track your package. Enter your tracking number in the field above to see the latest updates on your order’s journey!
Q: Why isn’t my tracking number working?
Tracking updates can take 1–3 business days after your order ships. If you just received your tracking number, it might still be processing through the carrier. Try checking again soon! Still no updates? Contact us, and we’ll assist you.
Q: Will I get updates about my order?
A: Yes! You'll receive an order confirmation email, a processing update, and a shipping notification with tracking details.
Q: How long will it take to receive my apparel or yoga mat order?
A: Our garments and yoga mats are custom-made and take 3–5 business days to process. Once shipped via USPS, delivery typically takes 7–9 days. So total arrival time is usually between 10 - 15 days.
Q: How long does jewelry shipping take?
A: Jewelry orders usually ship within 6–10 days via USPS.
Q: What should I do if I haven’t received my order yet?
Check your tracking updates to confirm the current status of your shipment. If it has been longer than the estimated delivery time, please contact us, and we’ll be happy to assist.
Q: What should I do if my package is delayed?
A: Delivery dates are estimates and may be affected by unexpected delays like weather or carrier volume. Feel free to contact us if you need assistance tracking your order.
Q: Why did my yoga mat and jewelry arrive separately?
A: Apparel, yoga mats, and jewelry ship from different locations, so they will arrive in separate packages.
Q: Can I change my shipping address after placing an order?
A: Yes, you can update your address within 24 hours of ordering by emailing us at hi@theticklishbrush.com. After that, changes are not possible if the order has been processed.
Q: Can I switch to express shipping after placing an order?
A: Unfortunately, we cannot upgrade shipping services after checkout.
Q: My tracking says “delivered,” but I didn’t receive my order. What should I do?
A: Unfortunately, we cannot be held responsible for lost or stolen packages after delivery. Additionally, we are not liable for orders marked as "Delivered" by the carrier to the address provided at checkout.
Q: What happens if my package is returned to sender?
A: If a package is returned due to incorrect details, you'll need to cover the cost of reshipping. Contact us within one month; otherwise, the item will be disposed of, and no refund or store credit will be issued.
Q: How can I contact customer service?
A: Email us at hi@theticklishbrush.com. We typically respond within 24–48 hours.
Still Have Questions?
If your tracking issue isn’t covered here, don’t worry! Check out our Shipping and Delivery Policy for more details, or reach out to us directly. We’re here to help!
Thank You for Supporting Creativity and Wellness!
At The Ticklish Brush, every piece you order supports the magic of art and the beauty of mindful living. We hope these designs inspire and uplift you!💕✨